The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Feel free to request slight changes to width/diameter of plugs/gauges. I happily adjust, but going a size up will have an additional cost.
Yes! I definitely could make 8g size plugs! The hole in the silver face will be pretty small, so it won't always look perfect with certain options. The best options would be the ebony options, the crushed stone options and synthetic opal. They will have a different look to them, so feel free to request some photo examples and/or a custom order.
Most of the time, YES! But please ask ahead and don't assume that I can get it to you quicker. I make every item to order and by hand. Sometimes I have all the materials needed to crank out a piece with high priority. So feel free to ask, but know that I usually charge a tiny bit extra to rush the making process. And feel free to request expedited shipping. It will be an extra charge for whatever shipping option you choose, but I would be happy to make it happen.